* Please send the complaint to info@bahjathelabel.nl t.n.v. Angélique of Hoek-Falter.

* This applies to complaints about services as well as complaints about a product.

* You will receive a confirmation of receipt within 5 working days.

* You will receive a response via email within 14 days. Someone from our team then contacts you by telephone to explain the complaint.

* Complaints will always be treated confidentially.

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