* Please send the complaint to firstname.lastname@example.org t.n.v. Angélique of Hoek-Falter.
* This applies to complaints about services as well as complaints about a product.
* You will receive a confirmation of receipt within 5 working days.
* You will receive a response via email within 14 days. Someone from our team then contacts you by telephone to explain the complaint.
* Complaints will always be treated confidentially.